Eardopes.com privacy statement

Contents9 sections

You should know exactly what information we store about you. Most of it serves a practical purpose. For example, we store the address where you want your order delivered. We need it to deliver your order. There are many other examples like this. This page explains it all.

Eardopes B.V. is responsible for processing personal data as described in this privacy statement.

Company details:

Eardopes B.V.
Zuid Hollandlaan 7
2596AL The Hague
The Netherlands

Chamber of Commerce number: 94072310
VAT number: NL866625343B01

Have a question or request about your data? Contact us. We'll take care of it for you.

Personal data we process

Eardopes processes your personal data because you use our services and/or provide this information to us yourself. Here is an overview of the personal data we process:

- First and last name
- Address details
- Email address
- Other personal data you actively provide, for example by creating a profile on this website, in correspondence or by phone
- Data about your activity on our website
- Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)

Special categories of personal data and/or sensitive personal data we process

Our website and/or service does not intend to collect data about visitors under 16 unless they have permission from a parent or guardian. However, we cannot check whether a visitor is over 16. We therefore recommend that parents stay involved in their children's online activities to prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without that consent, contact us at info@eardopes.nl and we will delete the information.

Eardopes processes your personal data for the following purposes:

- Processing your payment
- Sending our newsletter and/or promotional brochure
- Calling or emailing you when needed to provide our services
- Allowing you to create an account
- Delivering goods and services to you
- Eardopes analyzes your behavior on the website to improve it and tailor the products and services offered to your preferences.

Automated decision-making

Eardopes uses automated processing to make decisions about matters that may have consequences, including significant ones, for individuals. These decisions are made by computer programs or systems without any human involvement (such as from an Eardopes employee). Eardopes uses the following computer programs or systems: [add the system name, why it is used, the underlying logic, its significance and the expected consequences for the person concerned]

How long we keep personal data

Eardopes keeps your personal data no longer than strictly necessary to achieve the purposes for which it is collected. We use the following retention periods for the following categories of personal data: (Category of) personal data > Retention period > Reason Personal details > Retention period > Reason Address > Retention period > Reason And so on > Retention period > Reason

Sharing personal data with third parties

Eardopes only shares personal data with third parties when necessary to fulfill our agreement with you or comply with a legal obligation.

Cookies and similar technologies we use

Eardopes uses functional, analytical and tracking cookies. A cookie is a small text file stored in the browser on your computer, tablet or smartphone when you first visit this website. Eardopes uses cookies with a purely technical function. These ensure the website works properly and, for example, remembers your preferences. These cookies are also used to keep the website running smoothly and to optimize it. We also place cookies that track your browsing behavior so we can offer tailored content and advertising. When you first visited our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by changing your browser settings so it no longer stores them. You can also delete all previously stored information through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/


Accessing, correcting or deleting your data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing, to object to Eardopes processing your personal data, and to data portability. This means you can ask us to send the personal data we hold about you in a computer file to you or another organization you name. You can send requests to access, correct, delete or transfer your personal data, withdraw your consent or object to the processing of your personal data to info@eardopes.nl. To make sure an access request comes from you, we ask you to include a copy of your identity document with your request. To protect your privacy, black out your photo, MRZ (machine-readable zone, the strip of numbers at the bottom of your passport), passport number and citizen service number (BSN) on this copy. We will respond to your request as soon as possible, and within four weeks. You can also file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), using this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Eardopes takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you believe your data is not properly protected or there are signs of misuse, contact our customer service.